YOUR PARTNER IN HEALTH
& SOCIAL CARE EXCELLENCE
At Noviqa, we are dedicated to empowering Health and Social Care providers across Northern Ireland to not just meet but to exceed the highest standards of quality and compliance set by the Regulation and Quality Improvement Authority (RQIA). With a seasoned team of auditors who possess extensive experience in the Health and Social Care sector, we specialise in navigating the intricate landscape of RQIA regulations/guidance and care standards for care homes, residential facilities, and domiciliary care providers.
Our Mission:
Elevating Care to the RQIA Standards
Our mission is simple yet profound: to provide comprehensive auditing, inspection, and management services that elevate your organisation's performance, ensuring the delivery of exceptional care services to your clients while adhering rigorously to the RQIA care standards. We understand that the healthcare environment is dynamic and demanding, and our tailored solutions are designed to help you thrive within it.
Our Services
FOCUSED MOCK
INSPECTIONS
Learn from the past to shape the future. We conduct focused mock inspections on priority areas identified from previous RQIA inspections, aligning your practices with the RQIA care standards.
PREPARATION FOR
INSPECTION
We're here to ensure your inspection-ready at all times, in line with RQIA requirements. Our team meticulously reviews your previous inspection reports, identifies areas needing attention according to RQIA care standards, and supports you in crafting a robust Quality Improvement Plan (QIP). We also assist in rolling out the QIP to your teams, providing necessary training and guidance, ensuring strict RQIA compliance.
TAILORED
INSPECTIONS
Your concerns are our concerns. Our inspections are customised to concentrate on the specific areas that matter most to you, ensuring they meet or exceed RQIA standards. For instance, we assess your care plans against RQIA guidelines to ensure they are person-centred and comprehensive.
Our Focus Areas in Line with RQIA Standards
Detailed Care Plan Auditing:
Ensuring that care plans align with RQIA care standards, making them not just documents but living, breathing guides to exceptional care. For example, we assess care plans to ensure they address each resident's individual needs, as stipulated in RQIA guidelines.
Medication Management:
Safeguarding the health and well-being of your clients through precise and compliant medication practices, in accordance with RQIA requirements. We ensure medication management procedures meet the stringent RQIA standards for safe administration.
Policy and Procedure Review:
Navigating the complexities of human resources in healthcare with precision and RQIA compliance. We help you maintain complete and accurate HR records in accordance with RQIA requirements.
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Health and Safety:
Prioritising the well-being of your clients and staff through robust health and safety protocols in line with RQIA care standards. We ensure your health and safety measures meet or exceed RQIA standards for a safe care environment.
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Services Offered to Clients:
Enhancing the quality of services delivered to clients with a focus on excellence and compassion, aligned with RQIA care standards. We assess service delivery against RQIA guidelines to ensure excellence in client care.
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Safeguarding:
Ensuring that the vulnerable individuals you serve are protected at all times, in strict accordance with RQIA care standards. We conduct safeguarding assessments to identify and rectify any gaps in compliance with RQIA standards.
At Noviqa, we are not just auditors; we are your "critical friends" on the journey to meeting and exceeding RQIA care standards. We will celebrate your successes and guide you through challenges, all while maintaining strict adherence to RQIA guidelines.
Our aim is to illuminate what's working well within the framework of RQIA standards and identify areas needing attention. We provide actionable insights on where to allocate your time and resources for continuous improvement, while ensuring that you meet every governance and compliance requirement set by the RQIA.
Let Noviqa be your partner in achieving excellence in Health and Social Care, in full alignment with RQIA standards and guidance. Together, we will navigate the path to success, setting new standards of care, and making a positive impact on the lives of those you serve while maintaining rigorous RQIA compliance.